Job Description

We are looking for an experienced Employee Relations Manager to oversee and manage employee relations matters across our multi – state organization. The Employee Relations Manager will investigate complaints and workplace grievances, provide manager support, oversee performance management, coordinate training and development, and ensure compliance with employment laws and regulations. The Employee Relations Manager will develop and implement HR strategies utilizing HR metrics for decision-making.

• Lead sensitive internal investigations regarding alleged policy violations and employee relations matters.
• Provide guidance and support to managers and employees on various issues, such as grievances, disputes, disciplinary actions, layoffs, and terminations.
• Partner closely with in-house Counsel regarding sensitive employee relations matters, when necessary.
• Draft and execute disciplinary letters and investigation reports.
• Build and facilitate trainings related to management development, performance management and other ER-related topics.
• Track and analyze data to identify employee relations trends, diagnose issues, and design and implement remediations.
• Balance organizational risk with employee experience by assessing risks and ensuring alignment with business decisions while maintaining commitment to final outcomes.
• Oversee and manage the annual performance review process, providing guidance to managers on employee development, and support career growth initiatives.
• Provide guidance on the interpretation of policies and procedures, counseling, disciplinary action, staffing and performance appraisals
• Assist in the development and implementation of employee engagement and retention strategies.
• Provide input and solutions to help improve and/or introduce policies and programs that impact the employee lifecycle, from hiring through offboarding.
• Provide strategic support, thought partnership and coaching, to all levels of the organization.
• Ensure compliance with federal, state, and local labor laws, including -specific employment regulations such as CFRA, PAGA, and wage and hour laws.
• Ensure alignment with accreditation standards and requirements
• Collaborate with HR teams and business leaders to proactively address employee concerns and mitigate risks.
• Initiate exit interviews with employees leaving the company to assess overall success of the employment relationship and opportunities for improvement
• Maintain a high level of confidentiality and professionalism when handling sensitive information.
• Provide support and back-up to other areas of the Human Resources department as needed.
• Other duties as assigned

Qualifications:

• 5+ years experience leading complex investigations
• Excellent communication, conflict resolution, and interpersonal skills, demonstrating an ability to earn trust and work successfully on a broad spectrum of employee relations issues.
• Experience managing grievances and conducting investigations in a multi-site multi-state organization.
• Ability to establish and maintain effective working relationships at all levels and across functions within the organization.
• Ability to remain tactful, and calm, in controversial and/or confrontational situations.
• Experience designing, implementing, and delivering effective learning strategies and employee development programs.
• Strong analytical abilities, with the ability to use data-driven insights to form decisions and drive results.
• Thorough understanding of state and federal employment laws.
• High attention to detail and ability to manage multiple, competing priorities simultaneously.
• Strong understanding of key HR concepts and practices (employment law, compliance, engagement, retention, and performance).
• Bachelors degree in Employee Relations, Human Resources or related field required.

The Team

International Education Corporation (IEC) is the parent company for U.S. Colleges, United Education Institute, Sage Truck Driving Schools and UEI College. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud. We operate with a vigilant focus on five strategies and drivers of success: growth, quality, regulatory compliance, one standard of excellence, and financial effectiveness.

Want to join us? Apply Now!

At IEC, we don't just embrace diversity we crave it. We have purposefully built a team of talented people not only with different ethnic and cultural backgrounds, but professional diversity as well. We believe that a team of people with diverse backgrounds and experiences bring different perspectives and ideas to the table as we endeavor to help our students succeed. What will you bring?

Our students are making an investment in their futures, and joining the IEC team is an investment in your future. We are an employee-owned company with mentorship, training, and career pathways in every department. You chart your own success at IEC.

The Perks

We are engaged in meaningful, purposeful work that is transforming lives and communities every day. In addition, our team members enjoy a host of perks including ownership in the company. What does that mean? IEC has a structured Employee Stock Ownership Program (ESOP) , where employees earn shares of the company every year; the longer you're part of our team, the more shares you earn. When you're ready to retire, IEC buys those shares back so you can live out your retirement dreams. Other employee benefits include Medical, Dental, Vision, Disability and Life Insurance; a generously matched 401(k) plan; and accrued paid-time-off and 10 company holidays every year. The biggest perk of all? The monumental sense of pride as you help students overcome obstacles to improve their lives. We live for that.

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